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Mattel’s game changer: How AI is turning customer feedback into real-time product updates | Google Cloud Blog

Nobody likes being stuck in an elevator — including Barbie. Last holiday season, families began noticing glitches with the elevator in their Barbie Dreamhouses. As often happens these days, they began turning to social media and the review sections of major online retailers to vent their frustration. In a feat bigger than He-Man and more

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